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This postgraduate program

Help to solve the needs of companies and organizations, improving their efficiency, productivity and competitiveness through the application of advanced statistical analysis techniques that allow for the identification and promotion of quality improvements.

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Your program

Mr. Jorge Luis Chimal Figueroa

Industrial Engineer, graduated from ITESO, with a Master's degree in Administration and experience in the textile, glass, food, and construction industries. He has worked in manufacturing, quality, cost control, project management, and business development.

He has participated in various multidisciplinary projects to improve quality, productivity, and logistics in the regional industry. He has collaborated with companies such as Sheló NABEL, Fábricas de Calzado Andrea, OMEX Alimentaria, Intel, Sesajal, and Kraft Heinz, among others.

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iteso
Coordination:
33 3669 3434, ext. 4128 
maestriacalidad@iteso.mx

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Academic staff

Reasons to study

this master's degree


You develop skills to promote improvements in quality and impact the productivity of companies and organizations with a social and sustainable focus.


You become part of an engineering ecosystem with a collaborative approach that allows you to join productive networks.


You share projects with students, researchers, and widely recognized experts.

¿Qué lograrás?
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Este posgrado es para ti

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Las Líneas de Generación y Aplicación del Conocimiento (LGAC) son los campos temáticos que caracterizan al programa. En ellas confluyen las trayectorias de investigaciones o de trabajo profesional de profesores y alumnos desde una perspectiva sistémica de generación de nuevo conocimiento o su aplicación, según su naturaleza y enfoque.

El Programa de Investigación (PI) del Departamento de Procesos Tecnológicos e Industriales se centra en generar conocimiento inédito en torno a las diferentes líneas de trabajo.
 

Serás capaz de implementar proyectos que generen ahorros económicos y mejoras de la calidad en las empresas a través de la metodología Seis Sigma. 

A través del análisis estadístico descriptivo e inferencial, desarrollarás las habilidades para identificar y dimensionar la problemática en los procesos de manufactura y de servicios en las empresas. 

Utilizarás el análisis de confiabilidad de productos y procesos con el fin de mejorar su desempeño funcional. Además, por medio del diseño de experimentos validarás las causas y orígenes de los problemas que puedan presentar. Serás capaz de liderar la mejora continua en las organizaciones.
 

Podrás diseñar, implementar y controlar el sistema de calidad de la organización, a través del conocimiento de las normas internacionales y de certificación, un conocimiento profundo de los procesos de la organización, de las especificaciones y los requerimientos de los clientes. 

Serás capaz de generar la visión de la organización en relación con su posicionamiento y competitividad en la industria, además de liderar el esfuerzo para lograrlo.
 

Líneas de Generación y Aplicación del Conocimiento

Las Líneas de Generación y Aplicación del Conocimiento (LGAC) son los campos temáticos que caracterizan al programa. En ellas confluyen las trayectorias de investigaciones o de trabajo profesional de profesores y alumnos desde una perspectiva sistémica de generación de nuevo conocimiento o su aplicación, según su naturaleza y enfoque.

El Programa de Investigación (PI) del Departamento de Procesos Tecnológicos e Industriales se centra en generar conocimiento inédito en torno a las diferentes líneas de trabajo.
 

Serás capaz de implementar proyectos que generen ahorros económicos y mejoras de la calidad en las empresas a través de la metodología Seis Sigma. 

A través del análisis estadístico descriptivo e inferencial, desarrollarás las habilidades para identificar y dimensionar la problemática en los procesos de manufactura y de servicios en las empresas. 

Utilizarás el análisis de confiabilidad de productos y procesos con el fin de mejorar su desempeño funcional. Además, por medio del diseño de experimentos validarás las causas y orígenes de los problemas que puedan presentar. Serás capaz de liderar la mejora continua en las organizaciones.
 

Podrás diseñar, implementar y controlar el sistema de calidad de la organización, a través del conocimiento de las normas internacionales y de certificación, un conocimiento profundo de los procesos de la organización, de las especificaciones y los requerimientos de los clientes. 

Serás capaz de generar la visión de la organización en relación con su posicionamiento y competitividad en la industria, además de liderar el esfuerzo para lograrlo.
 

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A Rich Graduate Experience

ITESO’s graduate programs are supported by a renowned academic faculty comprising leading experts in their fields, who are actively engaged in real-world projects that offer concrete solutions. The university boasts over 100 researchers, 79 of whom are affiliated with Mexico’s National System of Researchers (SNII). Some are also members of the Mexican Academy of Sciences.

Research at ITESO generates new, rigorous, and relevant knowledge focused on some of the region’s and country’s most pressing challenges. Areas of impact include human rights, access to justice, renewable energy, sustainable resource management, food security, mental health and well-being, quality education, data science, and public communication, among others. These programs aim to offer development alternatives, influence public policy, foster technological innovation, and promote socially impactful projects.

One of the key advantages of ITESO’s graduate programs is the opportunity for international academic exchange through alliances with the International Association of Jesuit Universities (IAJU), a global network of over 320 institutions. Additionally, programs supported by Conacyt offer research stays in Mexico and abroad for fieldwork, study, or the completion of research projects.

Sustainability is an institutional priority that drives research, education, and community engagement projects at ITESO. These initiatives aim to develop comprehensive, long-term strategies for ecosystem stewardship that are in harmony with local communities. ITESO’s campus is one of the most sustainable in the country, and among the few in the world with a protected forest on its grounds.

ITESO offers access to more than 100 specialized laboratories in areas such as nanotechnology, data science, food engineering, mechatronics, biotechnology, chemistry, systems, communication, multimedia, languages, nutrition, neuromarketing, arts, building technologies, and more. Facilities also include simulated courtrooms, exhibition spaces, mediation rooms, and audiovisual projection labs.

ITESO’s endowed chairs foster dialogue, critical thinking, and the exchange of ideas across sectors. They provide spaces for collaboration between academia, industry, and civil society, aimed at generating knowledge with high social impact. These initiatives also strengthen academic networks and support faculty and student mobility.

With more than 80 active academic journals and a robust catalogue of books, ITESO leads private universities in the region in scholarly publishing. Publications cover diverse disciplines, promote interdisciplinary collaboration, and are widely accessible—many available for free download online.

ITESO holds the most significant number of industry collaboration agreements among private universities in western Mexico. The university also offers dual-degree programs with institutions such as the University of Koblenz (Germany), Boston College, and Central Michigan University (USA).

ITESO’s library houses more than 640,000 physical volumes and 200,000 digital resources, including books, journals, blueprints, films, and a collection of rare and antique books. Open to the public, the library features reading rooms, exhibition spaces, a cinema, an agora, a material library, and collaborative workspaces.

ITESO offers expert consulting and support for businesses at all stages of development through the Center for Innovation and Technology Management, the High-Impact Social Innovation Center, and the University-Business Center. Graduate students engage in projects focused on entrepreneurship, innovation, business acceleration, solidarity economies, and fair trade alternatives.

ITESO’s graduate programs are supported by a renowned academic faculty comprising leading experts in their fields, who are actively engaged in real-world projects that offer concrete solutions. The university boasts over 100 researchers, 79 of whom are affiliated with Mexico’s National System of Researchers (SNII). Some are also members of the Mexican Academy of Sciences.

Research at ITESO generates new, rigorous, and relevant knowledge focused on some of the region’s and country’s most pressing challenges. Areas of impact include human rights, access to justice, renewable energy, sustainable resource management, food security, mental health and well-being, quality education, data science, and public communication, among others. These programs aim to offer development alternatives, influence public policy, foster technological innovation, and promote socially impactful projects.

One of the key advantages of ITESO’s graduate programs is the opportunity for international academic exchange through alliances with the International Association of Jesuit Universities (IAJU), a global network of over 320 institutions. Additionally, programs supported by Conacyt offer research stays in Mexico and abroad for fieldwork, study, or the completion of research projects.

Sustainability is an institutional priority that drives research, education, and community engagement projects at ITESO. These initiatives aim to develop comprehensive, long-term strategies for ecosystem stewardship that are in harmony with local communities. ITESO’s campus is one of the most sustainable in the country, and among the few in the world with a protected forest on its grounds.

ITESO offers access to more than 100 specialized laboratories in areas such as nanotechnology, data science, food engineering, mechatronics, biotechnology, chemistry, systems, communication, multimedia, languages, nutrition, neuromarketing, arts, building technologies, and more. Facilities also include simulated courtrooms, exhibition spaces, mediation rooms, and audiovisual projection labs.

ITESO’s endowed chairs foster dialogue, critical thinking, and the exchange of ideas across sectors. They provide spaces for collaboration between academia, industry, and civil society, aimed at generating knowledge with high social impact. These initiatives also strengthen academic networks and support faculty and student mobility.

With more than 80 active academic journals and a robust catalogue of books, ITESO leads private universities in the region in scholarly publishing. Publications cover diverse disciplines, promote interdisciplinary collaboration, and are widely accessible—many available for free download online.

ITESO holds the most significant number of industry collaboration agreements among private universities in western Mexico. The university also offers dual-degree programs with institutions such as the University of Koblenz (Germany), Boston College, and Central Michigan University (USA).

ITESO’s library houses more than 640,000 physical volumes and 200,000 digital resources, including books, journals, blueprints, films, and a collection of rare and antique books. Open to the public, the library features reading rooms, exhibition spaces, a cinema, an agora, a material library, and collaborative workspaces.

ITESO offers expert consulting and support for businesses at all stages of development through the Center for Innovation and Technology Management, the High-Impact Social Innovation Center, and the University-Business Center. Graduate students engage in projects focused on entrepreneurship, innovation, business acceleration, solidarity economies, and fair trade alternatives.

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Research at ITESO

“Universities are called to be places of possibilities — to open horizons through research and engagement”.

Arturo Sosa, SJ

 

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