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This graduate program

Help to solve the needs of companies and organizations, improving their efficiency, productivity and competitiveness through the application of advanced statistical analysis techniques that allow for the identification and promotion of quality improvements.

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Call for applications

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Scholarships and educational support

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Admissions

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iteso

Program director

Jorge Luis Chimal Figueroa, MSc
Industrial Engineer, graduated from ITESO, with a Master's degree in Administration and experience in the textile, glass, food, and construction industries. He has worked in manufacturing, quality, cost control, project management, and business development.
He has participated in various multidisciplinary projects to improve quality, productivity, and logistics in the regional industry. He has collaborated with companies such as Sheló NABEL, Fábricas de Calzado Andrea, OMEX Alimentaria, Intel, Sesajal, and Kraft Heinz, among others.

iteso
iteso

Contact information:


33 3669 3434, ext. 4128 
maestriacalidad@iteso.mx


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Meet the faculty

Reasons to study

this master's degree


You develop skills to promote improvements in quality and impact the productivity of companies and organizations with a social and sustainable focus.


You become part of an engineering ecosystem with a collaborative approach that allows you to join productive networks.


You share projects with students, researchers, and widely recognized experts.

A program built for professionals like you

Admission profile
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You can pursue this master's degree:
  • Professionals from different branches of engineering or from disciplines of exact sciences related to this field of study.
  • Professionals who work in the industrial, business, research, governmental, entrepreneurial, teaching and research fields.
  • People interested in developing skills aimed at the continuous improvement of processes, goods or services and methodologies to positively impact the quality and competitiveness of their organizations.
Graduate profile
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Upon completion of the master's program you will be able to:
  • To understand, from a socio-technical and interdisciplinary perspective, the socio-economic environment surrounding industries, with an emphasis on the application of statistical knowledge for the understanding, description, solution and interpretation of different problems within industry and services.
  • To relate to and create links and collaborations with all areas of the organization in order to contribute to the entire quality system through their specialization.
  • To translate the strategies proposed by the organization into specific actions for quality, through the design of sustainable systems managed in accordance with international standards.
  • Implement advanced statistical analysis techniques to identify and promote improvements in quality and impact the productivity and competitiveness of organizations and companies of goods and services for the benefit of society.

Career Opportunities

  • Governmental organizations.
  • Companies that provide goods and services.
  • Research institutions.
  • Consulting and entrepreneurship.
  • Areas of innovation and quality improvement.
  • Technological development centers.
  • Research and teaching.

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The Lines of Knowledge Generation and Application (LGAC) are the thematic fields that characterize the program. They bring together the research or professional work trajectories of professors and students from a systemic perspective of generating new knowledge or its application, according to its nature and approach.

The Research Program (RP) of the Department of Technological and Industrial Processes focuses on generating new knowledge around the different lines of work.

You will be able to implement projects that generate economic savings and quality improvements in companies through the Six Sigma methodology.

Through descriptive and inferential statistical analysis, you will develop the skills to identify and assess the problems in manufacturing and service processes in companies.

You will use product and process reliability analysis to improve their functional performance. Furthermore, through experimental design, you will validate the causes and origins of any problems that may arise. You will be able to lead continuous improvement initiatives within organizations.

You will be able to design, implement and control the organization's quality system, through knowledge of international standards and certification, a deep understanding of the organization's processes, specifications and customer requirements.

You will be able to generate the organization's vision regarding its positioning and competitiveness in the industry, as well as lead the effort to achieve it.

Lines of Knowledge Generation and Application

The Lines of Knowledge Generation and Application (LGAC) are the thematic fields that characterize the program. They bring together the research or professional work trajectories of professors and students from a systemic perspective of generating new knowledge or its application, according to its nature and approach.

The Research Program (RP) of the Department of Technological and Industrial Processes focuses on generating new knowledge around the different lines of work.

You will be able to implement projects that generate economic savings and quality improvements in companies through the Six Sigma methodology.

Through descriptive and inferential statistical analysis, you will develop the skills to identify and assess the problems in manufacturing and service processes in companies.

You will use product and process reliability analysis to improve their functional performance. Furthermore, through experimental design, you will validate the causes and origins of any problems that may arise. You will be able to lead continuous improvement initiatives within organizations.

You will be able to design, implement and control the organization's quality system, through knowledge of international standards and certification, a deep understanding of the organization's processes, specifications and customer requirements.

You will be able to generate the organization's vision regarding its positioning and competitiveness in the industry, as well as lead the effort to achieve it.

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A Rich Graduate Experience

ITESO’s graduate programs are supported by a renowned academic faculty comprising leading experts in their fields, who are actively engaged in real-world projects that offer concrete solutions. The university boasts over 100 researchers, 79 of whom are affiliated with Mexico’s National System of Researchers (SNII). Some are also members of the Mexican Academy of Sciences.

Research at ITESO generates new, rigorous, and relevant knowledge focused on some of the region’s and country’s most pressing challenges. Areas of impact include human rights, access to justice, renewable energy, sustainable resource management, food security, mental health and well-being, quality education, data science, and public communication, among others. These programs aim to offer development alternatives, influence public policy, foster technological innovation, and promote socially impactful projects.

One of the key advantages of ITESO’s graduate programs is the opportunity for international academic exchange through alliances with the International Association of Jesuit Universities (IAJU), a global network of over 320 institutions. Additionally, programs supported by Conacyt offer research stays in Mexico and abroad for fieldwork, study, or the completion of research projects.

Sustainability is an institutional priority that drives research, education, and community engagement projects at ITESO. These initiatives aim to develop comprehensive, long-term strategies for ecosystem stewardship that are in harmony with local communities. ITESO’s campus is one of the most sustainable in the country, and among the few in the world with a protected forest on its grounds.

ITESO offers access to more than 100 specialized laboratories in areas such as nanotechnology, data science, food engineering, mechatronics, biotechnology, chemistry, systems, communication, multimedia, languages, nutrition, neuromarketing, arts, building technologies, and more. Facilities also include simulated courtrooms, exhibition spaces, mediation rooms, and audiovisual projection labs.

ITESO’s lectures foster dialogue, critical thinking, and the exchange of ideas across sectors. They provide spaces for collaboration between academia, industry, and civil society, aimed at generating knowledge with high social impact. These initiatives also strengthen academic networks and support faculty and student mobility.

With more than 80 active academic journals and a robust catalogue of books, ITESO leads private universities in the region in scholarly publishing. Publications cover diverse disciplines, promote interdisciplinary collaboration, and are widely accessible—many available for free download online.

ITESO holds the most significant number of industry collaboration agreements among private universities in western Mexico. The university also offers dual-degree programs with institutions such as the University of Koblenz (Germany), Boston College, and Central Michigan University (USA).

ITESO’s library houses more than 640,000 physical volumes and 200,000 digital resources, including books, journals, blueprints, films, and a collection of rare and antique books. Open to the public, the library features reading rooms, exhibition spaces, a cinema, an agora, a material library, and collaborative workspaces.

ITESO offers expert consulting and support for businesses at all stages of development through the Center for Innovation and Technology Management, the High-Impact Social Innovation Center, and the University-Business Center. Graduate students engage in projects focused on entrepreneurship, innovation, business acceleration, solidarity economies, and fair trade alternatives.

ITESO’s graduate programs are supported by a renowned academic faculty comprising leading experts in their fields, who are actively engaged in real-world projects that offer concrete solutions. The university boasts over 100 researchers, 79 of whom are affiliated with Mexico’s National System of Researchers (SNII). Some are also members of the Mexican Academy of Sciences.

Research at ITESO generates new, rigorous, and relevant knowledge focused on some of the region’s and country’s most pressing challenges. Areas of impact include human rights, access to justice, renewable energy, sustainable resource management, food security, mental health and well-being, quality education, data science, and public communication, among others. These programs aim to offer development alternatives, influence public policy, foster technological innovation, and promote socially impactful projects.

One of the key advantages of ITESO’s graduate programs is the opportunity for international academic exchange through alliances with the International Association of Jesuit Universities (IAJU), a global network of over 320 institutions. Additionally, programs supported by Conacyt offer research stays in Mexico and abroad for fieldwork, study, or the completion of research projects.

Sustainability is an institutional priority that drives research, education, and community engagement projects at ITESO. These initiatives aim to develop comprehensive, long-term strategies for ecosystem stewardship that are in harmony with local communities. ITESO’s campus is one of the most sustainable in the country, and among the few in the world with a protected forest on its grounds.

ITESO offers access to more than 100 specialized laboratories in areas such as nanotechnology, data science, food engineering, mechatronics, biotechnology, chemistry, systems, communication, multimedia, languages, nutrition, neuromarketing, arts, building technologies, and more. Facilities also include simulated courtrooms, exhibition spaces, mediation rooms, and audiovisual projection labs.

ITESO’s lectures foster dialogue, critical thinking, and the exchange of ideas across sectors. They provide spaces for collaboration between academia, industry, and civil society, aimed at generating knowledge with high social impact. These initiatives also strengthen academic networks and support faculty and student mobility.

With more than 80 active academic journals and a robust catalogue of books, ITESO leads private universities in the region in scholarly publishing. Publications cover diverse disciplines, promote interdisciplinary collaboration, and are widely accessible—many available for free download online.

ITESO holds the most significant number of industry collaboration agreements among private universities in western Mexico. The university also offers dual-degree programs with institutions such as the University of Koblenz (Germany), Boston College, and Central Michigan University (USA).

ITESO’s library houses more than 640,000 physical volumes and 200,000 digital resources, including books, journals, blueprints, films, and a collection of rare and antique books. Open to the public, the library features reading rooms, exhibition spaces, a cinema, an agora, a material library, and collaborative workspaces.

ITESO offers expert consulting and support for businesses at all stages of development through the Center for Innovation and Technology Management, the High-Impact Social Innovation Center, and the University-Business Center. Graduate students engage in projects focused on entrepreneurship, innovation, business acceleration, solidarity economies, and fair trade alternatives.

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Research at ITESO

“Universities are called to be places of possibilities — to open horizons through research and engagement”.

Arturo Sosa, SJ

 

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Activities

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