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Este posgrado

Conviértete en un agente que contribuya con el desarrollo social y económico de su entorno a partir de la mejora del desempeño organizacional y administrativo.

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Convocatoria

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Becas y apoyos financieros

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Admisión Posgrados

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iteso
Coordinación del programa

Dr. Humberto Pérez Ortiz

Cuenta con una amplia trayectoria en el ámbito académico y empresarial, con un enfoque estratégico en la integración de tecnología, administración y mejora de procesos. Doctor en Ciencias Administrativas y Maestro en Informática y Administración, con especialidad en Procesos de Negocio e Ingeniería Industrial. 

En el ámbito empresarial ha ocupado puestos estratégicos como Fundador y Director de ISOLUTION BUSINESS, Gerente de Excelencia Operacional en Banco de América Central y Jefe de Calidad en FEMSA Logística. 

iteso
iteso
Datos de contacto
33 3669 3434, ext. 3077
mejoraprocesos@iteso.mx

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Cuerpo académico

Razones para estudiar
esta especialidad 

Estudias un programa único en México basado en la metodología Business Process Management y puedes certificarte como Profesional de Procesos de Negocio y en Inteligencia de Negocios.


A lo largo del programa practicas en un proyecto real de mejora de procesos con acceso a laboratorios especializados equipados con software de última generación.


Al terminar la Especialidad en Mejora de Procesos de Negocio puedes revalidar asignaturas y obtener la Maestría en Informática Aplicada en un año de estudios.

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Este posgrado es para ti:

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Las Líneas de Generación y Aplicación del Conocimiento (LGAC) son los campos temáticos que caracterizan al programa. En ellas confluyen las trayectorias de investigaciones o de trabajo profesional de profesores y alumnos desde una perspectiva sistémica de generación de nuevo conocimiento o aplicación, según su naturaleza y enfoque.

  • Gestión de la innovación y la tecnología. 
  • Gestión de procesos de negocio (BPM). 
  • Administración de proyectos. 

Líneas de Generación y Aplicación del Conocimiento

Las Líneas de Generación y Aplicación del Conocimiento (LGAC) son los campos temáticos que caracterizan al programa. En ellas confluyen las trayectorias de investigaciones o de trabajo profesional de profesores y alumnos desde una perspectiva sistémica de generación de nuevo conocimiento o aplicación, según su naturaleza y enfoque.

  • Gestión de la innovación y la tecnología. 
  • Gestión de procesos de negocio (BPM). 
  • Administración de proyectos. 

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A Rich Graduate Experience

ITESO’s graduate programs are supported by a renowned academic faculty comprising leading experts in their fields, who are actively engaged in real-world projects that offer concrete solutions. The university boasts over 100 researchers, 79 of whom are affiliated with Mexico’s National System of Researchers (SNII). Some are also members of the Mexican Academy of Sciences.

Research at ITESO generates new, rigorous, and relevant knowledge focused on some of the region’s and country’s most pressing challenges. Areas of impact include human rights, access to justice, renewable energy, sustainable resource management, food security, mental health and well-being, quality education, data science, and public communication, among others. These programs aim to offer development alternatives, influence public policy, foster technological innovation, and promote socially impactful projects.

One of the key advantages of ITESO’s graduate programs is the opportunity for international academic exchange through alliances with the International Association of Jesuit Universities (IAJU), a global network of over 320 institutions. Additionally, programs supported by Conacyt offer research stays in Mexico and abroad for fieldwork, study, or the completion of research projects.

Sustainability is an institutional priority that drives research, education, and community engagement projects at ITESO. These initiatives aim to develop comprehensive, long-term strategies for ecosystem stewardship that are in harmony with local communities. ITESO’s campus is one of the most sustainable in the country, and among the few in the world with a protected forest on its grounds.

ITESO offers access to more than 100 specialized laboratories in areas such as nanotechnology, data science, food engineering, mechatronics, biotechnology, chemistry, systems, communication, multimedia, languages, nutrition, neuromarketing, arts, building technologies, and more. Facilities also include simulated courtrooms, exhibition spaces, mediation rooms, and audiovisual projection labs.

ITESO’s endowed chairs foster dialogue, critical thinking, and the exchange of ideas across sectors. They provide spaces for collaboration between academia, industry, and civil society, aimed at generating knowledge with high social impact. These initiatives also strengthen academic networks and support faculty and student mobility.

With more than 80 active academic journals and a robust catalogue of books, ITESO leads private universities in the region in scholarly publishing. Publications cover diverse disciplines, promote interdisciplinary collaboration, and are widely accessible—many available for free download online.

ITESO holds the most significant number of industry collaboration agreements among private universities in western Mexico. The university also offers dual-degree programs with institutions such as the University of Koblenz (Germany), Boston College, and Central Michigan University (USA).

ITESO’s library houses more than 640,000 physical volumes and 200,000 digital resources, including books, journals, blueprints, films, and a collection of rare and antique books. Open to the public, the library features reading rooms, exhibition spaces, a cinema, an agora, a material library, and collaborative workspaces.

ITESO offers expert consulting and support for businesses at all stages of development through the Center for Innovation and Technology Management, the High-Impact Social Innovation Center, and the University-Business Center. Graduate students engage in projects focused on entrepreneurship, innovation, business acceleration, solidarity economies, and fair trade alternatives.

ITESO’s graduate programs are supported by a renowned academic faculty comprising leading experts in their fields, who are actively engaged in real-world projects that offer concrete solutions. The university boasts over 100 researchers, 79 of whom are affiliated with Mexico’s National System of Researchers (SNII). Some are also members of the Mexican Academy of Sciences.

Research at ITESO generates new, rigorous, and relevant knowledge focused on some of the region’s and country’s most pressing challenges. Areas of impact include human rights, access to justice, renewable energy, sustainable resource management, food security, mental health and well-being, quality education, data science, and public communication, among others. These programs aim to offer development alternatives, influence public policy, foster technological innovation, and promote socially impactful projects.

One of the key advantages of ITESO’s graduate programs is the opportunity for international academic exchange through alliances with the International Association of Jesuit Universities (IAJU), a global network of over 320 institutions. Additionally, programs supported by Conacyt offer research stays in Mexico and abroad for fieldwork, study, or the completion of research projects.

Sustainability is an institutional priority that drives research, education, and community engagement projects at ITESO. These initiatives aim to develop comprehensive, long-term strategies for ecosystem stewardship that are in harmony with local communities. ITESO’s campus is one of the most sustainable in the country, and among the few in the world with a protected forest on its grounds.

ITESO offers access to more than 100 specialized laboratories in areas such as nanotechnology, data science, food engineering, mechatronics, biotechnology, chemistry, systems, communication, multimedia, languages, nutrition, neuromarketing, arts, building technologies, and more. Facilities also include simulated courtrooms, exhibition spaces, mediation rooms, and audiovisual projection labs.

ITESO’s endowed chairs foster dialogue, critical thinking, and the exchange of ideas across sectors. They provide spaces for collaboration between academia, industry, and civil society, aimed at generating knowledge with high social impact. These initiatives also strengthen academic networks and support faculty and student mobility.

With more than 80 active academic journals and a robust catalogue of books, ITESO leads private universities in the region in scholarly publishing. Publications cover diverse disciplines, promote interdisciplinary collaboration, and are widely accessible—many available for free download online.

ITESO holds the most significant number of industry collaboration agreements among private universities in western Mexico. The university also offers dual-degree programs with institutions such as the University of Koblenz (Germany), Boston College, and Central Michigan University (USA).

ITESO’s library houses more than 640,000 physical volumes and 200,000 digital resources, including books, journals, blueprints, films, and a collection of rare and antique books. Open to the public, the library features reading rooms, exhibition spaces, a cinema, an agora, a material library, and collaborative workspaces.

ITESO offers expert consulting and support for businesses at all stages of development through the Center for Innovation and Technology Management, the High-Impact Social Innovation Center, and the University-Business Center. Graduate students engage in projects focused on entrepreneurship, innovation, business acceleration, solidarity economies, and fair trade alternatives.

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Research at ITESO

“Universities are called to be places of possibilities — to open horizons through research and engagement”.

Arturo Sosa, SJ

 

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Actividades

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Accreditations

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Graduate regulations

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ITESO Graduate programs on Social Media

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